Last updated: March 1, 2025
Privacy Policy
1. Introduction
HYX Hybrid Fitness (“HYX,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the HYX mobile application and website (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide
- Account information (name, email address)
- Profile data (height, weight, fitness goals, experience level)
- Workout logs, training data, and performance metrics
- Messages sent through our contact form
Automatically collected information
- Device information (device type, OS version)
- Usage analytics (features used, session duration)
- App performance data (crash reports, error logs)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the HYX Services
- Personalize your training experience and AI coaching
- Calculate muscle strain scores and recovery metrics
- Send you important updates about the app
- Respond to your support requests
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data to third parties. We may share your information with:
- Service providers who help us operate the app (hosting, analytics)
- Law enforcement if required by applicable law
- Successors in the event of a merger or acquisition
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@hyxpro.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise any of these rights, contact us at support@hyxpro.com.
7. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
HYX is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the Services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
HYX Hybrid Fitnesssupport@hyxpro.com